Terms of Service
These Terms of Service (“Terms”) govern your use of RitmoSync, including the web app, Mac application, and related services (collectively, the “Software”). By using the Software, you agree to these Terms.
1. The Software is provided “as is”
RitmoSync is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by applicable law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not warrant that the Software will be uninterrupted, error-free, secure, or compatible with your trainer, device, browser, operating system, or third-party services (including Strava, Garmin Connect, or other platforms you may upload files to).
RitmoSync is currently offered as beta software. Features, user interface, and device compatibility may change without notice. You may encounter bugs or incomplete functionality; use at your own risk and keep backups of data you export.
2. No professional advice
RitmoSync is a training tool, not medical or coaching advice. You are responsible for your own health and safety. Consult a physician before starting or changing an exercise program. Stop training if you feel unwell, dizzy, or in pain.
3. Your responsibility
You agree that you will:
- Use the Software at your own risk;
- Ensure your equipment and environment are safe for indoor cycling;
- Verify exported data and metrics before relying on them or sharing them;
- Comply with applicable laws and the terms of any third-party service you use with exported files.
4. Your data stays local
RitmoSync stores your training sessions, programs, and app settings locally on your device (for example, browser storage in the web app or local storage in the Mac application). As of these Terms, we do not provide a cloud sync or backup service for your workout data, and we do not receive your ride history on our servers during normal use.
You can download your raw data at any time from the app menu (Download my data), which exports a JSON file of everything stored on that device. You may also export individual sessions as CSV or FIT files where the app offers those options. You are responsible for keeping copies of exports you care about; uninstalling the app, clearing browser data, or switching devices may permanently delete local data we never had a copy of.
Purchasing or validating a Pro license may require a network request to our license service; that process validates your key and does not upload your training history. If you contact support, anything you choose to send us is handled according to our communications with you.
5. Bluetooth and third-party services
Connection to trainers and devices depends on Bluetooth, your hardware, and browser or OS support (including Web Bluetooth where applicable). We are not responsible for third-party devices, platforms, or services, or for any loss of data, failed uploads, or account issues on those services.
6. Pro license and payments
If you purchase RitmoSync Pro, payment and delivery of your license are handled through our checkout provider. Pro features (such as training history, custom programs, and FIT export) are licensed to you as described at the time of purchase. Except where required by law, fees are non-refundable once a license key has been delivered or activated.
7. Limitation of liability
To the maximum extent permitted by law, RitmoSync and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, data, goodwill, or other intangible losses, arising from or related to your use of—or inability to use—the Software, even if we have been advised of the possibility of such damages.
Where liability cannot be excluded, our total liability for any claim arising out of these Terms or the Software shall not exceed the amount you paid us for RitmoSync Pro in the twelve (12) months before the claim.
8. Changes
We may update these Terms from time to time. The “Last updated” date at the top will change when we do. Continued use of the Software after changes take effect constitutes acceptance of the revised Terms.
9. Contact
Questions about these Terms: contact us through the support channel listed on ritmosync.com or the address provided with your purchase confirmation.